Mon-Fri 9am to 5pm
06 835 0444
197 Marine Parade
Napier, NZ

If you are unable reasonably to keep up your payments or other obligations because of illness, injury, loss of employment, the end of a relationship, or other reasonable cause, you may be able to apply to the creditor for a hardship variation.

To apply for a hardship variation, you need to:

  • make an application in writing; and
  • explain your reason(s) for the application; and
  • request a postponement of the dates on which payments are due under the contract (specify the period for which you want this to apply); and
  • give the application to the creditor

Do this as soon as possible. If you leave it for too long, the creditor may not have to consider your application.